Terms of Service

1. The service

CVScriba helps you tailor CVs and cover letters to job postings. Outputs are assistive drafts. You are responsible for reviewing them before you apply.

2. Accounts

Keep your login secure. You are responsible for activity under your account. Provide accurate information and only content you have the right to use.

3. Acceptable use

Do not use CVScriba to invent false experience, harass others, break the law, abuse the AI or infrastructure, or attempt to access other users' data.

4. No invented experience

Our product is designed to rewrite and reorder what you already did. You must not submit false credentials, and you remain responsible for the truthfulness of anything you send to employers.

5. Plans and billing

Paid plans are billed through Stripe in Canadian dollars. Fees, limits and cancellation terms are shown at checkout or in the product. Taxes may apply. To cancel, stop the renewal in Settings (or write to support@cvscriba.com): your plan stays active until the end of the period you already paid for, and nothing renews after it. Apart from the Co-op Season refund below, or where the law requires it, payments are not refunded.

Co-op Season refund: if, during your Season, you apply to at least 20 different postings with applications written by CVScriba, mark them as sent in your tracker, and no employer has invited you to an interview by the time you write to us, write to support@cvscriba.com within 30 days after your Season ends and we will refund that Season's payment. An invitation to any interview counts, including a phone or video screening, even if you declined it. We check the dates in your tracker and may ask for reasonable proof that the applications were sent, such as their confirmation emails or a screenshot from the job board or your school's co-op portal. A claim based on false information is refused. One refund per person.

Invite rewards: when someone signs up through your invite link, you both get one more free application (up to 5 for the person who invites). When someone you invited pays for a plan, you get a free month: a credit of $13 on the Co-op Season or $15 on Pro, which comes off your next renewal. If you have no paid plan yet, it waits until you subscribe. Credits have no cash value and cannot be transferred. We may cancel credits obtained through abuse, such as invitations to your own accounts.

6. Intellectual property

You keep rights to your source CV content. You get rights to use generated drafts for your own applications. CVScriba branding, code, and site content remain ours.

7. Disclaimers

The service is provided as is. Apart from the Co-op Season refund in section 5, we do not guarantee interviews, job offers, ATS passage in every system, or uninterrupted availability.

8. Limitation of liability

To the fullest extent allowed by law, we are not liable for indirect or consequential damages, or for employer decisions based on documents you submit.

9. Changes

We may update these terms. Continued use after changes means you accept the updated terms. Material changes may be announced in the product or by email.

10. Contact

Questions: support@cvscriba.com.

Email support@cvscriba.com for product questions, billing, or account help.